Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Dumbarton | GPhC Registered Online Pharmacy | GPhC No. 9012511
Last Updated: July 2026

Pharmacy Weight Loss Dumbarton is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are Pharmacy Weight Loss Dumbarton, a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Dumbarton and across the UK. We act as the Data Controller for all personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following types of information:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and any relevant clinical information provided during your consultation
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected automatically when you visit our site

3. How We Use Your Data

Your personal and health data is used for the following purposes:

To assess your suitability for weight loss treatments safely and professionally
To dispense and deliver approved medications — orders are dispatched within 1 working day of pharmacist approval
To maintain accurate and complete patient records as required by pharmacy regulations
To communicate with you regarding your treatment, order updates, or any clinical concerns
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To process payments securely

We will never use your health data for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the following legal grounds under UK GDPR: performance of a contract, compliance with a legal obligation, protection of your vital interests, and where necessary, your explicit consent for processing special category health data.

5. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly
Analytical cookies: To monitor website performance and visitor behaviour in an anonymised form

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

6. Third Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

Delivery partners: To fulfil and dispatch your order within the agreed timeframe
Payment processors: To securely handle your transactions
Healthcare professionals: Where clinically necessary or required for your safety
Regulatory authorities: Such as the GPhC or NHS, where we are legally obliged to do so

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

7. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised. Payment data is retained only for as long as legally required.

8. Data Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. All data is stored securely and access is restricted to authorised staff only.

9. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information. You may also have the right to restrict or object to certain processing. If you wish to exercise any of these rights, please contact us using the details below. You also have the right to raise a concern with the relevant supervisory authority if you believe your data has been handled inappropriately.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Dumbarton
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk